Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

christina witcher
Really great experience! felt confident buying a car from here!
The guys at Cars Direct Peterborough were amazing! really friendly and helpful! also kindly gave me longer warranty! Today I got the most amazing car from them! it drives beautifully and is in pristine condition! I would 100 percent recommend! Thanks for great service
TRACY ALEY
Brilliant Garage
Lovely cars very polite salesman and very helpful. Will definitely recommend this seller to friends and family
holly lowe
Very friendly, easy to deal with and very knowledgable.

terri taylor
Excellent
Excellent service, freindly, helpful and genuine. Highly recommended. Great cars. Even responded to my email late at night. Thanks guys.
jake howes
The dealer was Very Hepful, the car was presented in pristine condition. Awnserd any questions I had. Helped me in taxing the vehicle so I could drive away the same day, would highly recommend.
rahinur choudhury
Exceptional Service
Great service provided from start to finish. They took care of us and everything was smooth. They were really helpful and knowledgeable and helped me find my perfect car within budget. They even went that extra mile with the extra little things. Would highly recommend!!
emma dunn
Amazing service
Very friendly, helpful and patient. Also even put in half a tank for my journey home. Very much recommended.
ethan hughes
Rated 5 Star
Direct and hassle free experience - Car was cleaned / serviced and MOT'd prior to collection and was a simple transaction.
PAULO SANTOS
Very helpful
Great service
shay chapman
Their service was really quick, they came out of hours to sell me the car would highly recommend
Anonymous
Nice, friendly, rang finance company while I was there, tax Vehicle for me while I was sat there, got a very nice vehicle from them
Anonymous
The chap came back to show us the car even though he had gone home for the day. He was friendly, polite, and informative.
paul hughes
first class service from the start, would highly recommend them

kamil rybarski
Service was good
jessica
Extremely helpful and genuine staff
Really genuine staff who were extremely helpful and helped me get a new car sorted straight away! Would highly recommend.
Anonymous
thank you cars direct
bought my new mini from cars direct peterborough. really happy with my new car , the car was exactly described and i'm really happy with it , jimmy was awesome and helped me with start to finish
marvin chiminyu
10/10 amazing guys
10/10 amazing all round people helped me sort the finance, part exchange and test drive of my new car. Would be using again and highly recommend for anyone wanting a new car or finance sorted with them.
Anonymous
Really straightforward , and any easy buy car "¦ Really happy with the purchase , Mr. Ali walked us through the car viewing to test drive to final purchase .. really happy with this"¦.
Noel T
7 series
I recently purchased a BMW 7 series from Jimmy in Cars Direct , they were top class. They held the car from me for nearly a month. Highly recommended top class
Zabs N
Thank you dearly
From start to finish the service has Been excellent. Keeping me updated daily. My husband sadly passed away last year and I part exchanged his car with Cars Direct Limited Peterborough , and they handled the situation with such sensitivity and made the situation so much easier than I imagined. Thank you Cars Direct Limited Peterborough! Would recommend to any one
H G
NEW CAR PURCHASE
Bought my new car fromCars Direct Peterborough. The lads were brilliant. Excellent customer service. They went the extra mile and picked me up from the train station. The car was exactly as advertised. Will be back in the future and recommend to friends and Family.
Gem A
Jimmy was very helpful and lovely, very easy experience and quick service :) x

Amy D
Returning customer
Returning customer as I was so satisfied last time and no difference this time. Friendly, helpful staff and a great selection of cars all at a good price. Was given a very fair price for my old car on a part exchange.
Jamie M
Superb
Absolutely thrilled with my experience purchasing a car from Cars Direct Limited Peterborough. From start to finish, the process was seamless and stress-free. The staff were incredibly knowledgeable and helped me find the perfect car within my budget. What impressed me the most was their transparency and honesty throughout the negotiation process. They provided detailed information about the car's history and condition, which gave me peace of mind. The car itself exceeded my expectations, running smoothly and looking pristine. Overall, I couldn't be happier with my purchase from Cars Direct Limited Peterborough. I highly recommend them to anyone in the market for a quality used car.
Jay H
Exceptional service and Great Range of Cars
An amazing selection of cars to choose from I was helped from the moment I stepped into the showroom. Majid was lovely, friendly and helpful with choosing my first car. I was also given the chance to test drive some of the cars before making my final decision. I was stuck between the ford and the Audi. The salesman took his time in going through both cars in thorough detail which was very kind of him. I did not take long for me to make my decision but the deal was quick and efficient. I would highlight recommend this dealership.
John M
Lovely stuff guys
Informative and regular communication from Card Direct Peterborough prior to arrival. Made it such an easy process and a pleasure to buy the car.Car dropped off this morning by James who matched my excited energy, was very friendly and helpful. Offered to show me different features which I gratefully accepted.Highly recommend Cars Direct Peterborough for your new car needs!
Anonymous
new car purchase
absolutely out standing customer service from the guys at cars direct
BASIL KAISSY
Excellent service would recommend to anyone.
Excellent service, honest and candid help on the phone and in person. Jimmy was fantastic, cam from Leeds and picked up the car and it was exactly as described and advertised.
Anonymous
Excelent people very helpful and friendly would recommend them to everyone
excelent service
Anonymous
Good work!!
Brought a VW Passat this week from these guys. Went in not knowing what to really come out with. Hands down Jimmy made my life x10 easier quick and easy through all the paperwork had a good laugh with him and he did his job right as he sold me a car so if you need a car he's the man to see!
Hilary M
Hi there I'd like to share my experience at CarsDirect unfortunately it wasn't about buying a car due to my old age I have had to sell my car and I spoke to a chap called James who was lovely and made the process quick and easy hassle free and gave me a very good quote for my vehicle. The manager there also made me feel welcome and brought me a coffee which I'd like to say thankyou for will definitely recommend to friends and family.
Anonymous
Excellent customer service, car was ready for viewing and test drive. Would highly recommend.
Anonymous
Really good and fast

Anonymous
Great company, lovely people, highly recommend.
Extremely helpful, friendly and informative WITHOUT any hard sell or patronising, which I really appreciate as it always makes me walk away. Second purchase from this company and probably not the last. No complaints whatsoever, great service, highly recommend.
Sandra
Excellent service, nothing was to much trouble,
The service from this company was excellent ,i bought on line & the lads delivered my car the next day.I'm over the moon with it. I would recommend this company to anyone, give them a try ,you won't be disappointed.
Emilia W
Smooth Sailing
Absolutely amazing experience from start to finish. We were met at the train station by Jimmy who gave us all the information on how CarsDirect worked. It was so easy to scan the details of cars we were interested in. Jimmy got us the keys to the cars we were interested in and arranged for me to have a test drive. After saying I wanted the car the process was so easy and pain free. The finance was sorted really quickly. I would recommend our sales person Jimmy and CarsDirect to anyone looking for a vehicle.
Ian M
RECOMMEND
Highly recommend! Friendly, professional and honest service! James was very helpful and accommodating. Took the stress away from buying a new vehicle! Will definitely look to purchase here for future vehicles.
Dan C
Friendly & Reliable!
Recommended by friends and family who have done a lot of business over the years with CarsDirect and was told to deal with Jimmy personally.Was no headache sale straight to the point and no B"@llsh*T!Everything prepped as discussed and even had the consideration to alert me to things I had missed such as corrosion to paintwork panel.Collected today and look forward to a long future with you guys as both a customer and a friend.
DAYLE SMITH
100% Service 5 Stars
The most pain free interaction I've ever had buying a car. 100% recommend would definitely buy again. Absolutely spot on place
karl cooper
Fantastic service
The Car was very clean and great value for money , and fantastic customer service.
JOSHUA MARTIN
Great Family Car
Very easy to use, quick contact. Told everything about the car, good warranty on the car, new mot and service. It drives great and is a great family car for us. Would recommend and will use again.
Toheed U
Highly recommended
Great dealership. Ali was fantastic got everything sorted smoothly. Gave me extra warranty on the car. Would recommend highly and will be purchasing again in the future.
MARK PEARSON
Ali was very helpful and professional. I would highly recommend them to anyone. Very easy transaction
COLIN ARIS
Good to do business with
Very attentive, good product knowledge, gave time and space to consider and discuss, no hard sell, willing to do a deal!
BENSON GOMEZ
Excellent car sales dealership and customer service. No Hassle whatsoever.
Excellent car sales dealership and customer service. No pushy sales pitch or hassle to buy. Car was 100% as described and drove beautifully. Also threw in temporary insurance and warranty to get me home. Would buy again without hesitation.
steve
Very friendly and accommodating, sorted immediately any concerns we may have had and delivered the car promptly after agreeing and actioning a tyre to be fitted. Well happy with the quality of the vehicle I purchased. Excellent, first class
Anonymous
Great guy who looks after his customers
Sorted out a dent in the bumper and serviced the car all within a week of putting down a deposit
Anonymous
Would definitely recommend
Just had my car delivered, first time purchasing a car without viewing and test drive .I must say really impressed with the car and service .
Anonymous
Car dealer you can trust
Super friendly guys. Very accommodating.. arranged a test drive and had my car ready and delivered to my house that same day. Car came with new mot and 6 month warranty.
TONIE GIBSON
Car immaculate. Extremely helpful . No hard selling. Courteous and knowledgeable service. Would I recommend? Most definitely.
Anonymous
The car was in an excellent condition and the service was great.
Excellent service!
Anonymous
Honest and did everything as promised. Highly recommend
Great place to buy a car. Genuine and honest
Anonymous
Professional"¦..
Very professional and friendly throughout. Answered all questions about the car, and allowed a test drive so will definitely be recommend the dealership to others.
holly hanford
Great service and turnaround getting our vehicle. Would highly recommend for you new car.
ROB HILLIARD
Had. A great experience at cars direct felt at ease the whole time car was immaculate inside and out and even a broken piece of glass has been ordered and sent to my address would definitely recommend and would also purchase from here again
Anonymous
Great
Was a great experience from start to finish. Was very honest about the car and that reflected in the price. Overall 10/10
Andrew
Highly recommended
Very pleased with my BMW. Great customer service and a great car.
Anonymous
Top BMW & great service
Great service and high quality BMW GT with new service, MoT, new tyres and brakes added. Just finished 150mile drive back home and running perfect. Jimmy (owner) backs all his cars and based on my one I can see why. Thank you!
HELEN HALLIWELL
Very friendly and efficient
Very friendly and efficient. Very pleased with my new car would recommend to others.
PAUL GOODWIN
Excellent service
The car was exactly as advertised, test drive easier arranged, price agreed, purchase made and driven away in half an hour, could not fault service
Anonymous
Highly Recommended
Pleasure to deal with, couldn't have been anymore helpful. Car is perfect- we are extremely happy. Would recommend anyone looking for a great car with first class service to pop along and see these guys - you won't be disappointed. We arrived at 11am to look at a car, we left a few hours later with the ST. Thanks guys we hope to be back in the future.
Garry A
Would recommend
Very fast on arranging a viewing,I like the idea of the appointment only as you get 1-1 and given plenty of time to to have a look around the car . Any questions we had they answered and helped us with finance and do a part exchange aswell :) .would definitely recommend these guys as they go above and beyond .
stephen parfitt
Fantastic
Fantastic service thanks guys, at a moments notice plans changed to have the car dropped off (by us) and it was no problem for them whatsoever, within 2hrs, wow, my wife did say also what a lovely, happy guy that dropped car off on the drive, once again thank you guys, would definitely recommend you, And please get a coffee machine in your office
Anonymous
That is a responsible seller.
That is a responsible seller. They promise gave my car have 6 months warranty. unfortunately, my car got a little problem need to took it to garage to fixed it after I bought it fifth month. The seller took this responsibility to pay me back the repair cost.
Anonymous
Great simple and friendly service.
Fantastic service and a great price for our van. The guys were really friendly and helpful and made the whole process easy and quick. The van is in great condition. Really happy thanks .
TRACY LEECH
Really easy to deal with Jimmy, answered all our questions without missing a beat. Really good customer service.
jordan matthew carey
Above and Beyond
Outstanding service, garage even picked me up from the train station. Car is immaculate and drives very well. Highly recommend.
Oliver P
AUDI S3
Very helpful in person and over the phone. Excellent customer service. A great looked after car I've just bought from the garrage. Got picked up from the station in Peterborough and gave them some cash on the day of collection so fuel was filled up prior to drive home.
Anonymous
BMW
This is the first time I have purchased from this dealer and I have to say it was a very fast and efficient process, very knowledgeable guys and no request for too much trouble for them. I noticed the vehicle I was interested in on autotrader, contacted the dealership and viewed the car within the hour. Small deposit and car was ready next day with fresh MOT and service! Would highly recommend using!
Anonymous
Online car purchase
I agreed the purchase by phone sight unseen and have been very pleased with the deal. I found the company efficient, fair and honourable. I would deal with them again
rhiannon moore
Brilliant service!
Fabulous service from start to finish, highly recommend. Test drove the car one day, collected it the next (they would of delivered if required). Brilliant service cannot fault them at all. They even stayed behind after hours for us to travel from Grimsby to collect after work. Thanks guys!
sandra
Amazing Service, everything was sorted quick and easy!!! Came down from Leeds and got picked up from the train station, the car was clean and ready to drive off and all documentations were sorted out nice and easily
Anonymous
Good all round experience
Excellent efficient service. Very happy with the car purchased. Only criticism is latest service was just an oil change. I will get a thorough service done. Not really a negative for me which is why I'd still keep as 5 star.
josh hawker
Incredibly honest company
Excellent service. Incredibly honest company, I had the Mitsubishi Outlander delivered and didn't even see it before committing to buy. Jimmy made the process seamless and the most enjoyable and easy car luchase I have ever had. I would throughly recommend Cars Dirdect Peterborough.
Anonymous
Very happy custome
Quick easy purchase no pressure offered to tax ins so I could drive home love the car good price one happy lady owner
OLIVIA MANN
Really efficient service

michael gibbons
Honest and genuine feel safe buying from them
I travelled from Somerset and before I made the journey I called and asked for description of vehicle over the phone, it was honest and accurate, dealt with really good guys who gave me the best service. After a few Months the Low Battery symbol was coming on although Batteries are not covered under warranty they replaced it for me free of charge with no hassle. Would definitely recommend buying from them.
jennifer ashton
Amazing service
Absolutely fantastic service from the guys at cars direct! Went out of their way to help us and worked quickly. Would highly recommend
Rachael H
Brilliant
No issues whatsoever wish you guys all the best:)
Dante E
Brilliant
Service was impeccable as really needed a car on short notice they went out of their way to meet my needs will definitely recommend.
Anonymous
I had been looking for an Insignia or a Mondeo for a little while and came across Cars Direct Peterborough on auto trader. I found an Insignia with Cars Direct, reasonably priced, service history, great condition but the dealership was 155 miles away. I spoke to Ali on the phone, he was knowledgeable and professional and reassured me the condition of the car and sent me pictures of the car documents. I put a deposit down and went to Peterborough. Ali's brother picked me up from the station and took me to the dealership. I've bought a lot of cars in my time but have never been impressed like this before. The car was as described, they had given it a new MOT, serviced it and given it a full valet. The service from the guys was second to none and their stock was impressive. I would not hesitate to recommend this dealership and would definitely come back again next time I'm in the market for a car.
Mantas Glinskas
brought my first car Mazda Wajid was so nice and polite helped me to my choise thank a lot
Anonymous
Exquisite
Anonymous
Friendly knowledgeable thoroughly recommended

kurt thomas
Read my review it says it all 👍
I'll start from the beginning, called the guy to ask a few questions about a car I was interested in. He answered all my questions and even sent me pics of all the pages in the service book. Ok I'm getting a good vibe about the car and the dealer so I commited to book a train from Bristol to Peterborough. Upon arriving at the station Wajid (the dealer) sent his brother to collect me the station. I planned on getting an uber so this was helpful. As I arrived at the dealers site I saw my potential car poking its nose out of the front of his roofed garage area. It was nice to see it ready and waiting for me, and all clean and shiny just as you want a car to be upon viewing for the first time. I was getting a good feel for the place especially nice considering I'd spent 3hours on a train! Wajid welcomed me with a handshake and I had a look around the car. It was pretty obvious I fell in love with it straight off, i asked Wajid to take her for a spin and off we went. I was pleased with the test drive and decided to buy. As I got out of the car after the test I noticed a slight hissing from the offside rear tyre. Seems I picked up a nail on my test drive! Not that this was any kind of a problem as Wajid instantly sent his brother off to get it repaired. While that was being done I went in the office and paid the man. Then jumped in the car with a smike on my face for my long 3hour drive home. And I was still smiling when I got home, car was faultless. What can I say accept a first class service from the start. If this guy has the car you want don't hesitate!
paul morrison
Excellent customer service and integrity
The service from Wajid at Cars Direct Peterborough was excellent. He picked me up from the train station, as I had travelled down from the West Midlands. The car was valued correctly based on the market research I had done. It was an effortless transaction. Most importantly, since I had put down a deposit, despite a high level of interest in the car, Wajid didn't play any type of game. Integrity is hard to come by on occasion but not with Wajid at Cars Direct Peterborough.
Alhaji Tunkara
When visiting the dealership they treated me as if I was a close friend of there's very polite and friendly I would deffo recommend in the near future to anyone else no doubt.
Julia Walker
Perfect.
Ali was very direct and friendly. The car is brilliant. Very happy with the service.
Julia Walker
Perfect.
Ali was very direct and friendly. The car is brilliant. Very happy with the service.
Ali K
Best experience I have had
Great customer service. Very friendly. Helped me through the whole process on purchasing the new motor. Very pleased can't thank these guys enough make sure to check them out when finding a car or sourcing one.
Anonymous
Excellent service
I came across a Mazda 6 that I really liked , really happy with car and they arranged finance for me with in 24 hours, really happy with service ,thank you so much
Anonymous
Excellent choice of cars
Top level service, would definitely use again, the sales gent are so patient, excellent service , great examples of cars at site, thank you so much , even offered lunch while was waiting on my car to get it mot, top service keep it up
Spencer H
Great service! Great choice of cars! Great company
Great service, great choice of cars and a great company! After going to several different garages looking for the perfect car, I purchased my car from Cars Direct. Lads were honest from the get go and it was a pleasure doing business. Highly recommended as I sure will be returning for my next vehicle.
Adam R
Excellent
Very good customer service will definitely recommend to family and friends
TOM D
A happy customer
The customer service was excellent, the process of purchasing was easy, the price I paid for my vehicle was fair (No additional costs such as delivery). I will without a doubt come back when purchasing my next car and recommend friends and family.
ADAM M
Great company
Brilliant service, couldn't recommend them more! 10/10
Callum B
Great, friendly car garage.
The guys at Cars Direct are fantastic. Really kind and helpful, would highly recommend.
Rehana I
Efficient and helpful service!
Well where do i start, Can not fault this company. We contacted cars direct Peterborough ltd after seeing a car advertised on auto trader. Being approx 3 hour drive away we were wary of dealing with a company we knew nothing about but there was no need to be concerned. The car was exactly as described over the phone.... highly recommend, will definitely use in the future. Thank you guys for your efficient and helpful service!
James H
First Class Service
Cars Direct Peterborough offered a superb buying experience for a tentative buyer. After seeing the car online and wanting to know more, I gave them a call and was introduced to a knowledgable salesman who answered all my queries and completely put me at ease. I then met the salesman in store who arranged a test drive. He was not pushy in the slightest, was honest and really helpful. A fantastic first class service from start to finish. Would recommend to all.
Farah J
Amazing experience
Cars Direct Peterborough!! All I can say is amazing service from beginning till end. It has been a great pleasure to do business with such friendly, professional, efficient and honest salesmen. The staff accommodated all my needs until we found the perfect car for me at the right price. The pictures and description of the car did not disappoint and was exactly how described. 100% reccomend and will definitely be back in the future. Hassle and stress free service. Thank-you very much.